Senior Access & Scheduling Specialist

UVA Health; Virginia (MN); On-site; USD 19,673 - 28,019; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Retirement Savings

Job summary

UVA Health is looking for an experienced Patient Focused Service Representative in Virginia, MN, responsible for engaging patients and ensuring optimal scheduling. The role requires exceptional customer service skills and coordination with multiple healthcare teams. A high school diploma is required, and 2 years of relevant experience is preferred. The compensation starts at $17.31 hourly, with a comprehensive benefits package that includes medical, dental, vision insurance, and paid time off.

Qualifications

• 2 years relevant experience required.
• Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience.

Responsibilities

• Responsible for complex patient scheduling and record retrieval.
• Coordinates appointments and ensures patient communications are appropriate.
• Completes all registration elements and updates patient tracking system.

Skills

Customer service

Scheduling

Communication

Education

High School Graduate or Equivalent

Associates degree preferred

Job description

UVA Health is looking for an experienced Patient Focused Service Representative in Virginia, MN, responsible for engaging patients and ensuring optimal scheduling. The role requires exceptional customer service skills and coordination with multiple healthcare teams. A high school diploma is required, and 2 years of relevant experience is preferred. The compensation starts at $17.31 hourly, with a comprehensive benefits package that includes medical, dental, vision insurance, and paid time off.