Senior Patient Access & Scheduling Specialist

UVA Health; Virginia (MN); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off

Retirement Savings

Job summary

UVA Health is seeking an experienced Patient-Focused Service Representative in Virginia, Minnesota, to engage patients and coordinate their care. Responsibilities include scheduling multi-specialty appointments, maintaining patient records, and providing exceptional customer service during all interactions.

Qualified candidates will have at least 2 years of relevant experience and a high school diploma. The position offers a comprehensive benefits package and a starting base rate of $19.50 per hour.

Qualifications

• 2 years relevant experience required.
• Proficient communicative skill across spoken and written domains.
• Ability to write legibly and compose messages clearly.

Responsibilities

• Engage patients and families throughout the care continuum.
• Ensure optimal patient experience by managing scheduling and appointments.
• Maintain privacy and professionalism in all patient communications.

Skills

Communication skills

Customer service

Attention to detail

Education

High School Graduate or Equivalent

Associates degree preferred

Job description

UVA Health is seeking an experienced Patient-Focused Service Representative in Virginia, Minnesota, to engage patients and coordinate their care. Responsibilities include scheduling multi-specialty appointments, maintaining patient records, and providing exceptional customer service during all interactions.

Qualified candidates will have at least 2 years of relevant experience and a high school diploma. The position offers a comprehensive benefits package and a starting base rate of $19.50 per hour.