Senior Patient Access & Scheduling Specialist

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 19,673 - 28,019; Full time

Benefits offered by this job

Comprehensive Benefits Package

Medical, Dental, and Vision Insurance

Paid Time Off

Flexible Spending Accounts

Job summary

A prominent university healthcare provider in Charlottesville, Virginia, seeks a Patient-Focused Service Representative to assist patients and families throughout their care journey. Responsibilities include managing complex patient schedules, ensuring the accuracy of patient records, and providing exceptional customer service. Candidates should have 2 years of relevant experience and a high school diploma, with an associates degree preferred. A comprehensive benefits package is offered, including medical, dental, and generous paid time off.

Qualifications

• 2 years of relevant experience required, especially in a healthcare setting.
• Proficient in verbal and written communication.
• Ability to work in a fast-paced, patient-centered environment.

Responsibilities

• Engages with patients and families throughout the care continuum.
• Responsible for complex patient scheduling and record retrieval.
• Documents communications and ensures the accuracy of health data.

Skills

Effective communication

Problem-solving

Customer service

Attention to detail

Education

High School Graduate or Equivalent

Associates degree

Job description

A prominent university healthcare provider in Charlottesville, Virginia, seeks a Patient-Focused Service Representative to assist patients and families throughout their care journey. Responsibilities include managing complex patient schedules, ensuring the accuracy of patient records, and providing exceptional customer service. Candidates should have 2 years of relevant experience and a high school diploma, with an associates degree preferred. A comprehensive benefits package is offered, including medical, dental, and generous paid time off.