Senior Academic Advisor & Student Success Leader

University-System-of-New-Hampshir; Manchester (NH); On-site; USD 48,000 - 85,000; Full time

Job summary

UNH Manchester seeks a Senior Academic Advisor to support student success, retention, and degree completion. You will provide proactive, relationship-based advising to a diverse undergraduate population, manage a caseload, and lead advising and registration initiatives.

You will collaborate with faculty, Admissions, and campus partners to deliver a coordinated, student-centered experience and mentor the advising team. The role includes orientation coordination and staff training.

Qualifications

• Commitment to student-centered advising approach.
• Excellent written, verbal and presentation skills.
• Effective interpersonal skills to work with students from diverse backgrounds.
• Ability to work independently and contribute to a team while managing multiple priorities and deadlines.
• Experience with Degree Works, Banner, and EAB Navigate.
• Experience with transfer students and evaluating transfer credit.
• Familiarity with academic support services including disability services, academic skill building, and working with students in academic difficulty.
• Experience with new student orientation events.

Responsibilities

• Serve as the professional advisor for UNH Manchester students in specified programs and oversee undeclared advising initiatives.
• Assess, monitor and track student progress to promote success and respond to alerts.
• Collaborate with admissions and departments to review transfer credit and degree requirements.
• Participate in NACADA activities and pursue professional development.
• Provide leadership in advising operations in the director's absence.

Skills

Student-centered advising

Written communication

Verbal communication

Presentation skills

Interpersonal skills

Time management

Transfer credit evaluation

Disability services familiarity

New student orientation

Education

Master's degree in advising/counseling/student development

3 years direct student advising experience

Tools

Degree Works

Banner

EAB Navigate

Microsoft Office

Job description

UNH Manchester seeks a Senior Academic Advisor to support student success, retention, and degree completion. You will provide proactive, relationship-based advising to a diverse undergraduate population, manage a caseload, and lead advising and registration initiatives.

You will collaborate with faculty, Admissions, and campus partners to deliver a coordinated, student-centered experience and mentor the advising team. The role includes orientation coordination and staff training.