Senior Academic Advisor: Pathways & Student Success

Merrimack College; Massachusetts; On-site; USD 57,000 - 62,000; Full time

Job summary

Merrimack College in North Andover, MA, invites applications for a Senior Academic Advisor who will support student success through holistic advising, curriculum planning, and guidance on concentrations, minors, and career options.

This 12-month, in-person role reports to the Senior Associate Dean of Advising and collaborates with the Academic Success Center, O’Brien Center for Career Development, and related offices.

Qualifications

• Three or more years of academic advising experience, preferably with undergraduate students.
• Knowledge of degree programs and corresponding career options.
• Understanding of educational requirements and advising processes.
• Excellent problem solving, communication, organizational, and interpersonal skills.
• Positive attitude and ability to work effectively as part of a team.
• Willingness to learn and develop as an advising professional.
• Ability to relate well to students, faculty, staff, and parents/family members.

Responsibilities

• Proactively work with students to provide holistic, academic support.
• Proactively work with students to provide holistic, academic support
• Responsible for case managing students, as part of college case management collaboration
• Support the MackForce Student Central support desk and mailbox, providing a high level of student and customer support - responding to emails and correspondence in a timely manner and resolving issues
• Make appropriate referrals to professionals across campus
• Work in collaboration with the Career Advisors to ensure students have the experiences and resources to excel in their fields and to assess involvement and encourage participation in internships, co-ops, research and other experiential learning initiatives that will provide industry experience
• Collaborate with the O’Brien Center for Career Development and the Scammon Family Center for Experiential Learning to plan and implement major/industry-specific programs
• Assist students with operational processes including: course planning and registration, withdrawal, change of major/minors, override requests, etc.
• Build collaborative and supportive relationships with faculty, academic and career related offices
• Represent the Lucey Center for Academic and Career Advising at key Admission, Student Life and Alumni events
• Elevate student experiences and achievements through social media, communications, website, O’Brien Center reports and prepare for Admission reports/events
• Perform all other duties as assigned

Skills

Advising experience

Student relations

Curriculum planning

Communication skills

Team collaboration

Problem solving

Organizational skills

Job description

Merrimack College in North Andover, MA, invites applications for a Senior Academic Advisor who will support student success through holistic advising, curriculum planning, and guidance on concentrations, minors, and career options.

This 12-month, in-person role reports to the Senior Associate Dean of Advising and collaborates with the Academic Success Center, O’Brien Center for Career Development, and related offices.