Senior A/V Systems Engineer — Live Events

M&T Bank; Buffalo (NY); Vor Ort; USD 86.000 - 143.000; Vollzeit

Zusammenfassung

M&T Bank in Buffalo, NY is seeking a seasoned technology support professional to manage camera, video and videoconferencing across events, studios and executive spaces. You will provide on-site and on-call support, including 24/7 coverage before high-profile events, while collaborating with multiple engineering teams.

The role requires a minimum 7 years of combined education/experience and at least 3 years in executive/endpoint user support, with strong communication and professionalism.

Qualifikationen

• 7+ years combined education and/or relevant work experience, including 3+ years in executive/endpoint user support
• Ability to build and maintain effective relationships across multiple technical teams
• Experience prioritizing and delivering results in high-pressure environments
• Persuasive communication to gain buy-in from stakeholders
• Proven ability to quickly learn new technical skills and industry standards
• Strong commitment to professionalism and quality outcomes

Aufgaben

• Serve as subject matter expert for camera technologies and event studio operations
• Execute shoots at remote sites and occasional travel
• Collaborate with audio, streaming and camera teams across events
• Troubleshoot incidents using SOPs and document root cause analysis
• Plan technical components for events to ensure equipment operates effectively
• Upgrade and test back-office video systems and executive conference rooms
• Translate technical issues for executives in non-technical terms
• Monitor industry trends and provide feedback to leadership
• Train peers on technical skills within the function
• Adhere to risk, regulatory standards and internal controls
• Maintain M&T Bank brand and internal control standards
• Complete other related duties as assigned

Kenntnisse

Executive support

Endpoint user support

Cross-functional teamwork

Communication skills

Adaptability

Professionalism

Jobbeschreibung

M&T Bank in Buffalo, NY is seeking a seasoned technology support professional to manage camera, video and videoconferencing across events, studios and executive spaces. You will provide on-site and on-call support, including 24/7 coverage before high-profile events, while collaborating with multiple engineering teams.

The role requires a minimum 7 years of combined education/experience and at least 3 years in executive/endpoint user support, with strong communication and professionalism.