Senior 911 Dispatcher - Emergency Communications Pro

Yavapai County; Prescott (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Yavapai County Sheriff’s Office is seeking a dispatcher to receive, transmit, and monitor radio communications and operate CAD/telephone systems to dispatch equipment and personnel for incidents.

Responsibilities include prioritizing calls, tracking unit status, and assisting public inquiries. Candidates need a high school diploma, six months of relevant experience, and a valid Arizona driver’s license. Background checks and a six‑month probation are required.

Qualifications

• High school diploma or equivalent.
• Minimum six months of relevant experience.
• Must possess a valid Arizona driver’s license.
• Background investigation including polygraph, psychological, and physical fitness test.
• Minimum six month probation period.

Responsibilities

• Answer phones and emergency calls, dispatch units.
• Enter and prioritize calls in CAD, track unit status.
• Coordinate emergency personnel during incidents and events.
• Provide information to the public and maintain records.
• Attend trainings as required.

Skills

Emergency communications

Sound judgment

Effective communication

Relationship building

Detail oriented

Education

High school diploma

Tools

Microsoft Office

Job description

Yavapai County Sheriff’s Office is seeking a dispatcher to receive, transmit, and monitor radio communications and operate CAD/telephone systems to dispatch equipment and personnel for incidents.

Responsibilities include prioritizing calls, tracking unit status, and assisting public inquiries. Candidates need a high school diploma, six months of relevant experience, and a valid Arizona driver’s license. Background checks and a six‑month probation are required.