Senior 3rd-Line Network & Security Engineer | Hybrid

Softcat plc.; United States; Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

School pickup flexibility

Job summary

Softcat plc in Manchester is seeking a 3rd Line Network and Security Engineer to provide advanced support for network and security customers, design and implement complex configurations, and drive incidents to resolution.

The role offers hybrid working with 2 days in the office and 3 days at home, flexible hours, and support for balancing school/daily life while staying connected with a collaborative team.

Qualifications

• CCNP or equivalent is preferred.
• Strong knowledge of routing, switching and firewall tech.
• Experience with Cisco ASA/Firepower, Meraki WiFi and ISE.
• Familiarity with F5 load balancers and SD-WAN concepts.

Responsibilities

• Provide 3rd line technical support for network and security incidents.
• Share knowledge through internal training and team collaboration
• Design and implement complex configuration changes for customers
• Peer review change requests before deployment
• Own escalations and drive resolutions with customers

Skills

CCNP or equivalent

Routing & Switching

Firewall technologies

WiFi (Cisco Meraki)

Cisco ISE

ASA/Firepower

Tools

F5 Load Balancers

DNAC / SD-Access / VXLAN

Job description

Softcat plc in Manchester is seeking a 3rd Line Network and Security Engineer to provide advanced support for network and security customers, design and implement complex configurations, and drive incidents to resolution.

The role offers hybrid working with 2 days in the office and 3 days at home, flexible hours, and support for balancing school/daily life while staying connected with a collaborative team.