Senior 3rd Line IT Support & Hybrid Cloud Engineer

Ridge and Partners LLP; United States; Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Annual leave

Community spirit

Mental health

Financial benefits

Physical wellbeing

Flexible working

Career development

Performance bonus

Car allowance

Job summary

Ridge and Partners LLP’s Technology team is hiring a 3rd Line IT Support Technician to strengthen the resilience, security and manageability of our infrastructure while delivering platforms that support future growth. You’ll blend hands-on infrastructure engineering with operational ownership and exposure to cloud technologies.

Reporting to the Infrastructure Manager, you’ll support UK operations across on‑premises and cloud, lead or contribute to projects, automate routine tasks and help shape

Qualifications

• Experience improving business-critical infrastructure in a complex environment.

Responsibilities

• Lead or contribute to infrastructure projects from design and planning through to implementation and operational handover.
• Take ownership of technical workstreams, ensuring solutions are delivered to a high standard and aligned with business requirements.
• Contribute to infrastructure standards, engineering best practice and continuous service improvement initiatives.
• Act as a technical escalation point for complex infrastructure issues and provide guidance to colleagues where appropriate.
• Work closely with stakeholders, suppliers and project teams to support successful delivery of technology initiatives.
• Develop the technical leadership, stakeholder management and mentoring skills required for progression into more senior positions within the team.

Job description

Ridge and Partners LLP’s Technology team is hiring a 3rd Line IT Support Technician to strengthen the resilience, security and manageability of our infrastructure while delivering platforms that support future growth. You’ll blend hands-on infrastructure engineering with operational ownership and exposure to cloud technologies.

Reporting to the Infrastructure Manager, you’ll support UK operations across on‑premises and cloud, lead or contribute to projects, automate routine tasks and help shape