Infrastructure Engineer - Hybrid IT & Network Systems

Bloomsbury Publishing Plc; Northern, New York (KY, NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Paid parental leave

Hybrid Work Schedule

Job summary

BLOOMSBURY PUBLISHING USA is seeking an Infrastructure Engineer to design, implement, and maintain secure, highly available IT systems and networks. You will split time between 3rd line helpdesk support and delivering infrastructure projects, advising on technical direction and risk reduction.

The role emphasizes proactive maintenance, documentation, and collaboration across IT teams. Significant experience with Microsoft infrastructure and scripting is expected, with a focus on reliability and

Qualifications

• Experience with Microsoft infrastructure and cloud services.
• Ability to design, implement and maintain IT systems based on business requirements.
• Strong communication and escalation capabilities within IT teams.

Responsibilities

• Provide 3rd line support on the helpdesk and in infrastructure projects.
• Maintain and upgrade IT infrastructure components to minimize downtime.
• Act as technical advisor for IT infrastructure projects and document changes.

Skills

Active Directory

Azure

Office 365

Hyper-V

SCVMM

PowerShell

Bash

Networking concepts

macOS

Customer service

Tools

WatchGuard

HP Aruba

Veeam

TrueNAS

Dell Unity

Job description

BLOOMSBURY PUBLISHING USA is seeking an Infrastructure Engineer to design, implement, and maintain secure, highly available IT systems and networks. You will split time between 3rd line helpdesk support and delivering infrastructure projects, advising on technical direction and risk reduction.

The role emphasizes proactive maintenance, documentation, and collaboration across IT teams. Significant experience with Microsoft infrastructure and scripting is expected, with a focus on reliability and