Expert Network Engineer • Tampa Security Leader

Ridgeit; Tampa (FL); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k (Match)

Job summary

Ridgeit in Tampa, FL is hiring a Sr. Network Engineer to lead technology implementation and support cloud solutions. The ideal candidate will have over 15 years of experience in networking, strong expertise in Azure and Microsoft 365, and tier-3 troubleshooting skills. This role is onsite, providing a real opportunity for growth. Benefits include health insurance, paid time off, and a 401k match. Ridgeit is recognized as a top-managed security service provider, ensuring a dynamic work environment with a focus on professional development.

Qualifications

• Minimum 15 years of experience in networking and technology consulting.
• 10+ years of experience in client-facing roles.
• Must be a US Citizen and able to pass TS clearance.

Responsibilities

• Provide expert support to Ridge IT Engineers and Project Managers.
• Architect and design complex networks.
• Support the sales team with technology expertise.

Skills

Interpersonal skills

Customer service

Cloud technologies understanding

Tier-3 troubleshooting experience

Organizational skills

Analytical skills

Expert troubleshooting skills

Communication skills

Education

Bachelor’s degree preferred

Industry certifications preferred

Tools

Azure

Microsoft 365

PowerShell

TCP/IP

DNS Records

Job description

Cybersecurity Careers

Cybersecurity is one of the fastest growing industries and Ridge is pioneering Managed IT. Jobs in cybersecurity are expected to grow by 18% over the next 5 years and we are growing too. If you think you’re a great fit for our team, apply now.

Role Overview

Ridge IT is seeking a Sr. Network Engineer to support our solutions practice related to Cloud Technologies, Technology Implementations, and Zero Trust Architecture. This position is 100% onsite. The role will support project execution as a subject matter expert, develop and implement technology approaches, guide Ridge IT Engineers and Project Managers, address tier 3 related technical issues, and provide some Sales Engineer role support. The ideal candidate will have experience modernizing networks, deploying cloud technologies, and providing direct support to customers. It is a real opportunity for growth in the company while gaining exposure to cutting‑edge technology. In addition, we are highly customer‑focused, which means we constantly work individually and as a team to exceed customer expectations.

What we are looking for

• Has excellent interpersonal skills and the ability to lead and manage multiple ongoing deployments,
• Enjoys working with people and with leading technology solutions,
• Has excellent customer service skills,
• Is capable of performing 100% of their work onsite using the audio and video services available through Zoom and Microsoft Teams,
• Has a firm understanding of cloud technologies,
• Has Tier‑3 troubleshooting experience or similar enterprise‑level experience,
• Is seeking a long‑term professional home with potential for career growth, and
• Understands, “if the company wins, I win!”

The Position

• Projects/Enterprise/Tier 3 Tech Work 50%
• Sales‑Engineer Support 50%

Your primary role in this position is providing subject matter expert support to Ridge IT Engineers and Project Managers. In addition, to own the technical approach and solution architect position. In this position, you will be expected to have a firm understanding of Azure, Microsoft 365, and other cloud technologies and solve complex issues related to IT modernization efforts and hybrid environments for our commercial and government customers. In addition:

• Supporting our sales teams with subject matter expertise and product demos
• Architecture and process development
• Scoping and approach development
• Stand up of test environments

The Ideal Candidate

• Has a fearless approach to technology,
• A passion for new technology and activity learns and researching outside of work,
• Must be the Expert, needs to be the go‑to person,
• Demonstrates expert, analytical, seasoned troubleshooting skills and SaaS experience,
• Has strong organizational skills and the ability to multitask,
• Has excellent written and oral communication skills, and
• You need to be able to work towards a deadline independently and with minimal oversight.

The Work

• Subject matter for Azure, Microsoft 365, and other cloud technologies
• Guide team members and Implement Zero Trust methodologies
• Provide guidance and remediate audit findings
• Architect and design complex networks (cloud, hybrid)
• Best practice security configurations
• Provide sound technology direction
• Troubleshoot complex issues
• Streamline approaches to tasks and problems.
• Set up and configure SaaS offerings.
• Provide specialty support to the implementation and sales teams.
• Become experts on Enterprise Cyber Security solutions offered by Ridge IT
• Support Sales as a Lead Technical resource in presentations

Specific Skills

• Firm understanding of Zero Trust methodologies
• Solid understanding of network principals
• Advanced Trouble Shooting
• Solving Connectivity Issues
• Demonstrated experience with Cloud/SaaS TechnologyDemonstrated Migration Experience
• SAML or another modern authentication protocol
• Azure
• Azure AD expert
• Office 365 – Exchange, OneDrive, SharePoint Admin, File Storage
• At least basic knowledge of Intune
• At least basic knowledge of Autopilot
• PowerShell
• Knowledgeable in TCP/IP, DNS Records
• Some Security Knowledge

Added Bonus Skills

• MAC / IOS
• Knowledge of ICAM solutions
• Knowledge of Audits and Remediation Activities

Qualifications

• 15+ years of experience with consulting or technology
• 10+ years of experience in client‑facing roles
• 15+ years of experience in Networking
• 15+ years of experience with Firewalls15+ years of experience with Switches and Routers
• Excellent ability to multitask and prioritize a workload
• Strong analytical and problem‑solving skills
• A strong drive toward quality, efficiency, problem‑solving, and timeliness
• Bachelor’s degree preferred
• Industry certifications preferred
• Must be a US Citizen and be able to pass (TS) Clearance

Location

• On‑site at our Tampa Headquarters
  500 N. Westshore Blvd., Tampa, FL

Benefits

• Health Insurance
• Paid Time Off and Company Holidays
• 401k (Match)

Who We Are

Ridge IT Cyber is the top‑ranked Managed Security Service Provider (MSSP) on the prestigious Inc. 5000 “America’s Fastest Growing Private Companies” of 2023. Our cutting‑edge cybersecurity and IT solutions have established us as an industry leader. With extensive experience serving enterprises, small and medium‑sized businesses, private commercial companies, and federal agencies, we have a unique understanding of the challenges in achieving operational goals, ensuring security, and maintaining legal compliance within budgetary constraints. We streamline our clients’ information technology needs while enhancing their operations through tailored solutions and implementation services.

Ridge IT Cyber is an equal opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ridge IT Cyber are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, sexual orientation, gender identity, family medical history or genetic information, disability, status as a veteran, or any other basis protected by applicable federal, state or local law.

Rapid response times, with around the clock IT support, from Inc. Magazine’s #1 MSSP.