Operations Manager — Warehousing & Logistics Lead

ID Logistics US; Scranton (Lackawanna County); On-site; USD 82,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Job summary

ID Logistics US is seeking an Operations Manager to support the site General Manager and ensure efficient warehousing, distribution, and packaging operations. You will drive profitability, monitor KPIs, manage staff, and promote a safe workplace with GMP and OSHA compliance.

The role requires 5+ years in warehousing, strong Excel and WMS skills, and ability to collaborate with customers and cross-functional teams.

Qualifications

• 5+ years of hands-on people management experience in a warehouse/distribution setting.
• Proven ability to lead teams, set goals, and review performance.
• Proficiency in Excel and MS Office; strong data and reporting skills.
• Knowledge of OSHA and warehouse regulatory requirements.
• Experience with Warehouse Management Systems (WMS).
• Excellent communication, organizational, and problem-solving abilities.

Responsibilities

• Lead staff, set goals, oversee department activities, and conduct performance reviews.
• Ensure training records (OSHA, audits) are maintained and cross-trained staff.
• Manage operations within budget and customer requirements; monitor KPIs.
• Coordinate scheduling, yard checks, and floor space; assist with budgets and P&L inputs.
• Build strong customer relationships through timely, clear communication.
• Maintain GMP compliance and promote a safe workplace; oversee compliance tasks.
• Prepare reports and handle OS&D claims; maintain accurate records.

Skills

Excel

MS Office

Communication

Problem solving

Leadership

Team management

Education

Bachelor's degree in business, logistics, or supply chain

High School Diploma or GED

Tools

WMS

Job description

ID Logistics US is seeking an Operations Manager to support the site General Manager and ensure efficient warehousing, distribution, and packaging operations. You will drive profitability, monitor KPIs, manage staff, and promote a safe workplace with GMP and OSHA compliance.

The role requires 5+ years in warehousing, strong Excel and WMS skills, and ability to collaborate with customers and cross-functional teams.