Manager Operations - 1st Shift

ID Logistics US; Scranton (Lackawanna County); On-site; USD 82,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Job summary

ID Logistics US is seeking an Operations Manager to support the site General Manager and ensure efficient warehousing, distribution, and packaging operations. You will drive profitability, monitor KPIs, manage staff, and promote a safe workplace with GMP and OSHA compliance.

The role requires 5+ years in warehousing, strong Excel and WMS skills, and ability to collaborate with customers and cross-functional teams.

Qualifications

• 5+ years of hands-on people management experience in a warehouse/distribution setting.
• Proven ability to lead teams, set goals, and review performance.
• Proficiency in Excel and MS Office; strong data and reporting skills.
• Knowledge of OSHA and warehouse regulatory requirements.
• Experience with Warehouse Management Systems (WMS).
• Excellent communication, organizational, and problem-solving abilities.

Responsibilities

• Lead staff, set goals, oversee department activities, and conduct performance reviews.
• Ensure training records (OSHA, audits) are maintained and cross-trained staff.
• Manage operations within budget and customer requirements; monitor KPIs.
• Coordinate scheduling, yard checks, and floor space; assist with budgets and P&L inputs.
• Build strong customer relationships through timely, clear communication.
• Maintain GMP compliance and promote a safe workplace; oversee compliance tasks.
• Prepare reports and handle OS&D claims; maintain accurate records.

Skills

Excel

MS Office

Communication

Problem solving

Leadership

Team management

Education

Bachelor's degree in business, logistics, or supply chain

High School Diploma or GED

Tools

WMS

Job description

About Us

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Job Description

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Position Overview

The Operations Manager supports the site General Manager by ensuring efficient warehousing, distribution, and packaging operations. This role involves significant customer interaction, focuses on driving profitability and productivity, and upholds high-quality standards. The Operations Manager also promotes a safe workplace and ensures compliance with safety procedures.

Responsibilities

• Team Management:
  • Manage staff, set goals, and oversee department activities.
  • Handle performance reviews, productivity, quality of work, and staff concerns.
  • Ensure training is completed and records are maintained (OSHA, audits, etc.).
  • Implement cross-training programs to maximize team effectiveness.
• Operations Oversight:
  • Manage operations within budget and customer requirements.
  • Assist with workforce planning and operating budgets, considering P&L inputs.
  • Oversee scheduling, trailer inspections, yard checks, and floor space coordination.
  • Monitor KPIs and recommend process and performance improvements.
• Customer Interaction:
  • Build strong relationships with customers through timely and effective communication.
• Facility Maintenance:
  • Ensure preventative maintenance of equipment and facility, including door checks, alarm security, housekeeping, and grounds upkeep.
• Compliance & Safety:
  • Promote adherence to safety policies and correct noncompliance.
  • Monitor and maintain Good Manufacturing Practices (GMP).
• Administrative Tasks:
  • Prepare reports and documentation as needed.
  • Assist with OS&D claims and maintain accurate records
  • Competitive Compensation: Attractive annual salary of $82000-$115,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

Shift

1st Monday - Friday, 9 am - 5:30 pm

Requirements

Minimum Requirements

• High School Diploma or GED.
• 5+ years of hands-on people management experience in a warehouse/distribution environment.
• Proficiency in Microsoft Excel and MS Office.
• Knowledge of OSHA and warehouse regulatory requirements.
• Experience with Warehouse Management Systems (WMS).
• Strong communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced and flexible environment.

Preferred Qualifications

• Bachelor’s degree in business, logistics, or supply chain preferred.
• 3PL industry experience is strongly preferred.
• Food grade warehousing experience