Senior 3PL Operations Leader (Flexible Hours)

Clutter; Victorville (CA); On-site; USD 93,000 - 125,000; Full time

Job summary

Iron Mountain is seeking an experienced Operations Manager to oversee the day-to-day 3PL activities, including warehousing, transportation, order fulfillment, and inventory management. The role may expand to multiple sites regionally and requires strong communication and problem-solving skills to act independently.

You will report to the Operations Director and drive data-based improvements, cost control, and customer satisfaction in a fast-paced environment.

Qualifications

• Minimum 5–10 years in warehouse or logistics leadership, with at least 5 years in a managerial role.
• Experience leading large teams and handling KPI-driven operations.
• Experience in customer relationship management and managing client expectations.
• Financial oversight experience including budgeting and P&L responsibility.
• Proficient in using Warehouse Management Systems (WMS).
• Ability to work in environments with varying temperatures and physically demanding tasks.

Responsibilities

• Lead and develop large teams including operations managers, warehouse staff, drivers, and customer service.
• Oversee inventory control, order fulfillment, and logistics to ensure accuracy.
• Analyze key performance metrics and drive improvements based on data.
• Apply process improvement methodologies (Lean, Six Sigma, Kaizen) to optimize workflows.
• Manage operational risks, compliance, and safety in transport and warehousing.
• Oversee P&L for the operations unit and ensure profitability.

Skills

Leadership

Team management

Communication

Data analysis

Problem solving

Lean Six Sigma

WMS

Financial acumen

Education

Bachelor's degree

CSCP or CLTD (APICS)

Lean Six Sigma (Green/Black Belt)

PMP

CPSM

Tools

Warehouse Management System (WMS)

Job description

Iron Mountain is seeking an experienced Operations Manager to oversee the day-to-day 3PL activities, including warehousing, transportation, order fulfillment, and inventory management. The role may expand to multiple sites regionally and requires strong communication and problem-solving skills to act independently.

You will report to the Operations Director and drive data-based improvements, cost control, and customer satisfaction in a fast-paced environment.