Senior 3PL Account Operations Leader

Randstad USA; Houston (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

AD&D

Life Insurance

Short-term Disability

401K Plan

Job summary

Randstad USA is seeking a seasoned logistics professional to lead 3PL freight operations and client relationships. You will direct operations from booking through invoicing, leverage TMS platforms (e2open TMF/Descartes Aljex), and produce data‑driven performance reports for quarterly business reviews.

The role requires 5–7 years in 3PL/freight operations with leadership experience, strong written communication, and proficiency in MS Office/Teams. A Bachelor’s degree is preferred.

Qualifications

• Degree in Logistics, Supply Chain, or Business (or equivalent) with 5–7 years in 3PL/freight operations.
• Hands‑on experience with TMS software (e2open TMF or Descartes Aljex) and US domestic ground freight (FTL, LTL, Intermodal).
• Proven ability to navigate client relationships and report performance data.
• Strong MS Office/Teams skills and experience with QBRs and data‑driven reports.

Responsibilities

• Operations & Tech: grasp of US ground freight and TMS platforms; proficient in MS Office & Teams.
• Account Leadership: manage client relationships through service issues with accountability.
• Core Skills: strong written communication, data‑driven narratives for reviews, and sound escalation decisions.

Skills

Operations

Managing

3PL Account Mgmt

Customer Operations

Customer Relationship Mgmt

Cross-border

Intermodal

Supervising

Documentation of Ops

Account Management

Education

Bachelors

Tools

e2open TMF

Descartes Aljex

Job description

Randstad USA is seeking a seasoned logistics professional to lead 3PL freight operations and client relationships. You will direct operations from booking through invoicing, leverage TMS platforms (e2open TMF/Descartes Aljex), and produce data‑driven performance reports for quarterly business reviews.

The role requires 5–7 years in 3PL/freight operations with leadership experience, strong written communication, and proficiency in MS Office/Teams. A Bachelor’s degree is preferred.