Senior 3PL & Warehouse Operations Manager

Maximus Partners, LLC

Philadelphia (Philadelphia County)

On-site

USD 90,000 - 130,000

Full time

8 days ago

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Job summary

Maximus Partners, LLC is seeking an experienced supply chain professional to oversee external logistics partners and warehouse operations. You will manage vendor performance, coordinate logistics activities, monitor costs and service levels, and drive efficiency improvements.

The role requires strong negotiation, analytics, and cross-functional collaboration with teams such as Customer Service, Transportation, and Procurement. A related degree and 7+ years of experience are expected.

Qualifications

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field.
7+ years of experience in warehouse operations, logistics, supply chain, or third-party service management.
Experience managing external vendors or logistics providers.
Strong background in contract negotiation, vendor management, and pricing discussions.
Understanding of warehousing, transportation, shipping, and related logistics processes.
Strong analytical, problem-solving, communication, and negotiation skills.
Experience tracking KPIs and developing operational reports and dashboards.
Proficiency with WMS, ERP systems, and Microsoft Office, particularly Excel.
Ability to identify process improvement opportunities and drive operational performance.

Responsibilities

Manage relationships with external warehouse and logistics service providers.
Monitor vendor performance, service levels, KPIs, pricing, and contractual obligations.
Conduct regular business reviews, performance audits, and follow-up on improvement initiatives.
Negotiate pricing, service agreements, contract terms, and renewals.
Coordinate inbound and outbound logistics with internal teams and external partners.
Resolve inventory discrepancies, shipment delays, service issues, and operational escalations.
Identify and implement process improvements to increase efficiency, improve accuracy, and reduce costs.
Monitor compliance with company policies, regulatory requirements, and safety standards.
Support audits and corrective action plans as needed.
Develop and maintain reports, dashboards, schedules, and KPIs related to warehouse and logistics performance.
Analyze operational data and provide recommendations to leadership.
Partner cross-functionally with teams including Customer Service, Transportation, Procurement, and other supply chain functions.