Semiconductor Sales Ops & Planning Specialist

SK hynix America; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Top Tier health insurance

Paid day offs

401k Matching

Flexible Spending Account (FSA)

Educational reimbursement

Donation Matching

Corporate discounts

Free meals

Job summary

SK hynix America in San Jose is seeking a detail-oriented Sales Operations & Planning Specialist to manage the end-to-end order fulfillment process and coordinate supply chain activities.

You will connect the SK hynix America team with HQ and customers, ensure accurate data analysis, timely communications, and smooth logistics to support growth in semiconductor business. A BA/BS and 5+ years in sales ops are preferred, with English/Korean bilingual advantage.

Qualifications

• BA/BS preferred.
• Minimum of 5+ years sales operations experience in semiconductor industry preferred.
• Bilingual in English and Korean is preferred.
• Excellent verbal and written communication skill.
• Strong proficiency with office software including PowerPoint, Excel, Word.
• Experience in SAP for Sales Operation.
• Experienced with sales operations process, logistic, and inventory management.
• Proficiency in Microsoft Excel (including data analysis, formulas, and reporting) is required.
• Candidate’s Excel skill will be assessed during the interview process.

Responsibilities

• Order management from entering the order in SAP to final shipment.
• Deliver order creation, RMA, sample distribution, Sales analysis, Direct interaction with customers for order acknowledgement and delivery schedule.
• Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer.
• Coordinate with corporate headquarters to ensure materials are provided according to schedules.
• Work closely with Sales Account Managers, Accounting, and Logistics.
• Work closely with Operation Managers for product planning and order management.
• Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues.
• Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales related generation.
• Secure customer data to open new accounts or to increase credit limits.
• Maintain open line of communication with customers to ensure product requirements are met in a timely manner.
• Hub reconciliation
• Ad hoc and interval reporting on business progress.
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner.

Skills

Sales operations

Bilingual English/Korean

Communication skills

Data analysis

Education

BA/BS preferred

Tools

SAP for Sales Operation

Excel

PowerPoint

Job description

SK hynix America in San Jose is seeking a detail-oriented Sales Operations & Planning Specialist to manage the end-to-end order fulfillment process and coordinate supply chain activities.

You will connect the SK hynix America team with HQ and customers, ensure accurate data analysis, timely communications, and smooth logistics to support growth in semiconductor business. A BA/BS and 5+ years in sales ops are preferred, with English/Korean bilingual advantage.