Sales Operation Planning Specialist (Contract)

SK hynix America; San Jose (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

SK hynix America in San Jose, CA is seeking a detail‑oriented Sales Operations & Planning Specialist for an 18‑month contract onsite. You will manage end‑to‑end order fulfillment, coordinate with HQ and customers, and ensure accurate data analysis to support semiconductor business growth.

The role requires experience in SAP, strong Excel skills, and excellent communication. English and Korean bilingual ability is preferred. Onsite work and cross‑functional collaboration are essential.

Qualifications

• BA/BS preferred.
• 1-5+ years sales operations experience in semiconductor industry preferred.
• Bilingual in English and Korean is preferred.
• Excellent verbal and written communication skills.
• Strong proficiency with Microsoft Excel, PowerPoint, and Word.

Responsibilities

• Order management from entering the order in SAP to final shipment.
• Deliver order creation, RMA, sample distribution, Sales analysis, and direct interaction with customers for order acknowledgement and delivery schedule
• Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer
• Coordinate with corporate headquarters to ensure materials are provided according to schedules
• Work closely with Sales Account Managers, Accounting, and Logistics.
• Work closely with Operation Managers for product planning and order management
• Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues
• Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales‑related generation
• Secure customer data to open new accounts or to increase credit limits
• Maintain open line of communication with customers to ensure product requirements are met in a timely manner
• Hub reconciliation
• Ad hoc and interval reporting on business progress
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner

Skills

Communication skills

Bilingual in English and Korean

Education

BA/BS preferred

Tools

SAP for Sales Operation

Microsoft Excel

PowerPoint

Word

Job description

Job Title: Sales Operations and Planning Specialist (Contract)

Office Location: San Jose, CA

Job Type: 18- Months Contract

Work Model: Onsite

About SK hynix America

At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting‑edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.

We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco‑friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Job Summary:

We are seeking a detail‑oriented Sales Operations & Planning Specialist to manage the end‑to‑end order fulfillment process and supply chain coordination. This role is crucial in connecting the SK Hynix America team, HQ, and customers. The ideal candidate will ensure smooth logistics, precise data analysis, and efficient communication to support our semiconductor business growth.

Key Responsibilities:

• Order management from entering the order in SAP to final shipment.
• Deliver order creation, RMA, sample distribution, Sales analysis, and direct interaction with customers for order acknowledgement and delivery schedule
• Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer
• Coordinate with corporate headquarters to ensure materials are provided according to schedules
• Work closely with Sales Account Managers, Accounting, and Logistics.
• Work closely with Operation Managers for product planning and order management
• Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues
• Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales‑related generation
• Secure customer data to open new accounts or to increase credit limits
• Maintain open line of communication with customers to ensure product requirements are met in a timely manner
• Hub reconciliation
• Ad hoc and interval reporting on business progress
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner

Qualification:

• BA/BS preferred
• 1-5+ years sales operations experience in semiconductor industry preferred
• Bilingual in English and Korean is preferred
• Excellent verbal and written communication skill
• Strong proficiency with office software including PowerPoint, Excel, Word
• Experience in SAP for Sales Operation
• Experienced with sales operations process, logistic, and inventory management
• Proficiency in Microsoft Excel (including data analysis, formulas, and reporting) is required
• Candidate’s Excel skill will be assessed during the interview process

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job‑related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.