Sales Operations & Planning Specialist – Onsite (18-Month Contract)

SK hynix America; San Jose (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

SK hynix America in San Jose, CA is seeking a detail‑oriented Sales Operations & Planning Specialist for an 18‑month contract onsite. You will manage end‑to‑end order fulfillment, coordinate with HQ and customers, and ensure accurate data analysis to support semiconductor business growth.

The role requires experience in SAP, strong Excel skills, and excellent communication. English and Korean bilingual ability is preferred. Onsite work and cross‑functional collaboration are essential.

Qualifications

• BA/BS preferred.
• 1-5+ years sales operations experience in semiconductor industry preferred.
• Bilingual in English and Korean is preferred.
• Excellent verbal and written communication skills.
• Strong proficiency with Microsoft Excel, PowerPoint, and Word.

Responsibilities

• Order management from entering the order in SAP to final shipment.
• Deliver order creation, RMA, sample distribution, Sales analysis, and direct interaction with customers for order acknowledgement and delivery schedule
• Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer
• Coordinate with corporate headquarters to ensure materials are provided according to schedules
• Work closely with Sales Account Managers, Accounting, and Logistics.
• Work closely with Operation Managers for product planning and order management
• Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues
• Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales‑related generation
• Secure customer data to open new accounts or to increase credit limits
• Maintain open line of communication with customers to ensure product requirements are met in a timely manner
• Hub reconciliation
• Ad hoc and interval reporting on business progress
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner

Skills

Communication skills

Bilingual in English and Korean

Education

BA/BS preferred

Tools

SAP for Sales Operation

Microsoft Excel

PowerPoint

Word

Job description

SK hynix America in San Jose, CA is seeking a detail‑oriented Sales Operations & Planning Specialist for an 18‑month contract onsite. You will manage end‑to‑end order fulfillment, coordinate with HQ and customers, and ensure accurate data analysis to support semiconductor business growth.

The role requires experience in SAP, strong Excel skills, and excellent communication. English and Korean bilingual ability is preferred. Onsite work and cross‑functional collaboration are essential.