Semiconductor Field Service Engineer II (On‑Site)

tel; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

TOKYO ELECTRON U.S.HOLDINGS, INC. seeks a Field Service/Start-Up Engineer II to provide on-site technical support, install, repair, and maintain equipment for customers. The role emphasizes timely service, documentation, and adherence to safety and quality standards.

The candidate will collaborate with engineering and quality teams, train customers in proper equipment usage, and travel regularly to customer sites to resolve issues and ensure customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• 1 year of relevant industry experience.
• Valid driver's license and clean driving record.

Responsibilities

• Provide on-site technical support to customers.
• Install, repair, and maintain equipment per guidelines.
• Perform inspections and preventive maintenance.
• Document service activities and reports.
• Collaborate with the Service Manager to improve processes and best practices.
• Train customers on equipment use and basic troubleshooting."
• Travel to customer sites, often on short notice.

Skills

Troubleshoot issues

Effective communication

Documentation

Organizational skills

Travel frequently

Problem solving

Education

High School Diploma

Tools

Diagnostic tools

Testing equipment

Software applications

Job description

TOKYO ELECTRON U.S.HOLDINGS, INC. seeks a Field Service/Start-Up Engineer II to provide on-site technical support, install, repair, and maintain equipment for customers. The role emphasizes timely service, documentation, and adherence to safety and quality standards.

The candidate will collaborate with engineering and quality teams, train customers in proper equipment usage, and travel regularly to customer sites to resolve issues and ensure customer satisfaction.