Field Service Engineer II – On-Site Installations & Support

Tokyo Electron Limited; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Tokyo Electron Limited in Austin, TX, is seeking a Field Service/Start-Up Engineer II to provide on-site technical support, install, repair, and maintain equipment for customers. Under moderate supervision, you will ensure timely service delivery and uphold safety and quality standards.

Responsibilities include on-site visits, documentation of service activities, training customers, collaborating with Engineering and QA, and frequent travel to customer sites.

Qualifications

• High School Diploma or equivalent.
• 1 year of relevant industry experience.
• Valid driver's license with a clean record.

Responsibilities

• Provide on-site technical support to customers and ensure timely issue resolution.
• Perform equipment installations, repairs, and preventive maintenance per guidelines.
• Document service activities, including reports and repair records.
• Collaborate with Service Manager and team to improve processes and share best practices.
• Train customers on safe equipment use and basic troubleshooting.
• Travel frequently to customer sites and maintain customer satisfaction.

Skills

Electrical repair

Mechanical repair

On-site support

Customer communication

Diagnostic tools

Travel readiness

Education

High School Diploma

Job description

Tokyo Electron Limited in Austin, TX, is seeking a Field Service/Start-Up Engineer II to provide on-site technical support, install, repair, and maintain equipment for customers. Under moderate supervision, you will ensure timely service delivery and uphold safety and quality standards.

Responsibilities include on-site visits, documentation of service activities, training customers, collaborating with Engineering and QA, and frequent travel to customer sites.