Semiconductor Customer Quality Engineer

Ultra Clean Technology; Hayward (CA); On-site; USD 84,000 - 135,000; Full time

Job summary

Ultra Clean Technology in Hayward, CA is seeking a Customer Quality Engineer to ensure product and process quality in collaboration with customers. You will lead investigations, drive CAPAs, and support audits.

The role focuses on identifying quality risks and delivering data-driven improvements. You will review drawings and specs, develop inspection plans, monitor KPIs, and communicate with customers on quality issues to uphold stringent standards.

Qualifications

• Bachelor’s degree in engineering required.
• ISO 9001 knowledge or auditor experience preferred.
• Experience with 8D, FMEA, root-cause analysis.
• Familiarity with GD&T and measurement equipment.
• Lean, Six Sigma, or Kaizen training preferred.
• Proficient in data analysis and Excel.

Responsibilities

• Act as primary contact for customer quality issues.
• Lead defect investigations, containment, and 8D reports.
• Communicate quality escapes and recalls to customers.
• Support quality scorecards, KPIs, and corrective actions.
• Prepare customer-facing presentations and action plans.
• Review drawings and changes to ensure quality requirements.
• Participate in audits and CAPA closure.
• Drive continuous improvement using problem solving methods.

Skills

Quality engineering

8D analysis

FMEA

SPC

Engineering drawings

Excel data analysis

Communication

Cross-functional teamwork

Education

Bachelor’s degree in engineering

Tools

ISO 9001 auditor

GD&T

Calibration tools

Job description

Ultra Clean Technology in Hayward, CA is seeking a Customer Quality Engineer to ensure product and process quality in collaboration with customers. You will lead investigations, drive CAPAs, and support audits.

The role focuses on identifying quality risks and delivering data-driven improvements. You will review drawings and specs, develop inspection plans, monitor KPIs, and communicate with customers on quality issues to uphold stringent standards.