SEME FSRIntegrator

Trecig LLC

Tampa (FL)

On-site

USD 95,000 - 125,000

Full time

12 days ago

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Benefits offered by this job

Competitive Compensation

Flexible Scheduling

Career Growth Opportunities

Job summary

TRECIG LLC in Tampa, Florida seeks a Tier 3 SEME Field Service Representative (FSR) to serve as a senior technical authority for advanced diagnostics, integration, maintenance, and operational support of complex SEME systems. The role requires minimal supervision and supports SOCOM components in garrison and deployed environments.

The FSR will act as the primary liaison between field operations and engineering teams, ensuring system readiness, reliability, and performance while representing

Qualifications

Bachelor’s degree in Computer Science or related field preferred.
Experience as IT Technician or IT Certifications (Cloud+, Security+, GCISP) preferred.
Strong troubleshooting and analytical skills.
Strong written and verbal communication skills.
Understanding of data privacy and security.

Responsibilities

Serve as a technical expert for SOCOM component command support.
Perform advanced troubleshooting and root-cause analysis.
Provide on-site technical operation, maintenance, and repair.
Lead system integration, testing, and validation for upgrades.
Develop preventive and corrective maintenance strategies.
Ensure operational readiness and system availability.
Interface with engineering teams to resolve issues.
Maintain technical documentation, logs, and reports.
Train and mentor Tier 1 and Tier 2 Field Service Representatives.
Support deployed or contingency operations, including on-call.
Ensure compliance with DoD, host nation, and TRECIG standards.
Prepare program deliverables: weekly trip reports and daily 5W updates.

Skills

Troubleshooting

Teamwork

Communication skills

Security practices

Education

Bachelor's degree in Computer Science or related field

Tools

Cloud+

Security+

GCISP

Job description

Benefits/Perks

Competitive Compensation
Flexible Scheduling
Career Growth Opportunities

Job Summary

The Tier 3 SEME Field Service Representative (FSR) serves as the senior technical authority responsible for advanced diagnostics, integration, maintenance, and operational support of complex systems and support equipment within the SEME architecture. This position operates with minimal supervision and provides mission-critical support in both garrison and deployed environments across supported Special Operations Command (SOCOM) component commands.

The Tier 3 FSR is responsible for ensuring system readiness, reliability, and performance while serving as the primary liaison between field operations and engineering teams. The FSR represents TRECIG in direct daily contact with government.

Responsibilities

Serve as a technical expert providing technical and mission support to the assigned SOCOM component command.
Perform advanced troubleshooting and root cause analysis of complex system failures.
Provide on-site technical expertise for system operation, maintenance, and repair.
Lead system integration, testing, and validation efforts for new components and system upgrades.
Develop and implement preventive and corrective maintenance strategies.
Ensure operational readiness and system availability in support of mission requirements.
Interface with engineering teams to resolve systemic and design-related issues.
Maintain accurate technical documentation, logs, and reports.
Train and mentor Tier 1 and Tier 2 Field Service Representatives.
Support deployed or contingency operations as required, including weekend and on-call support for critical system failures.
Ensure compliance with applicable DoD, host nation (where applicable), and TRECIG organizational standards.
Prepare and submit required program deliverables, including weekly status reports, trip reports, and daily travel 5W updates (Who, What, When, Where, Why) while on travel status.