SEME FSR/Integrator

Trecig LLC; Fort Campbell North (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Health insurance

Flexible Scheduling

Career Growth Opportunities

Job summary

TRECIG LLC in Fort Campbell North, KY seeks a Tier 3 SEME Field Service Representative to serve as the senior technical authority for advanced diagnostics, integration, maintenance, and operational support of complex SEME systems. This role operates with minimal supervision across garrison and deployed settings, engaging with SOCOM component commands.

The FSR acts as the primary liaison between field operations and engineering teams, representing TRECIG in daily government interactions and

Qualifications

• Bachelor’s degree preferred in Computer Science or related field.
• Experience as an IT Technician or IT Certification preferred (Cloud+, Security+, GCISP).
• Strong troubleshooting, analytical, and communication skills; knowledge of data privacy and security.

Responsibilities

• Serve as a technical expert providing support to the assigned SOCOM component command.
• Perform advanced troubleshooting and root cause analysis of complex system failures.
• Provide on-site technical expertise for system operation, maintenance, and repair.
• Lead system integration, testing, and validation for new components and upgrades.
• Develop and implement preventive and corrective maintenance strategies.
• Ensure operational readiness and system availability to meet mission requirements.
• Interface with engineering teams to resolve issues.
• Maintain accurate technical documentation, logs, and reports.
• Train and mentor Tier 1 and 2 Field Service Representatives.
• Support deployed operations including on-call for critical failures.
• Ensure compliance with DoD and organizational standards.
• Prepare program deliverables and status reports while traveling.

Skills

Troubleshooting

Analytical skills

Teamwork

Communication skills

Data privacy & security

Education

Bachelor’s degree in Computer Science or related field

Job description

Benefits:

• 401(k)
• Competitive salary
• Health insurance

Benefits/Perks

• Competitive Compensation
• Flexible Scheduling
• Career Growth Opportunities

Job Summary

The Tier 3 SEME Field Service Representative (FSR) serves as the senior technical authority responsible for advanced diagnostics, integration, maintenance, and operational support of complex systems and support equipment within the SEME architecture. This position operates with minimal supervision and provides mission-critical support in both garrison and deployed environments across supported Special Operations Command (SOCOM) component commands.

The Tier 3 FSR is responsible for ensuring system readiness, reliability, and performance while serving as the primary liaison between field operations and engineering teams. The FSR represents TRECIG in direct daily contact with government.

Responsibilities

• Serve as a technical expert providing technical and mission support to the assigned SOCOM component command.
• Perform advanced troubleshooting and root cause analysis of complex system failures.
• Provide on-site technical expertise for system operation, maintenance, and repair.
• Lead system integration, testing, and validation efforts for new components and system upgrades.
• Develop and implement preventive and corrective maintenance strategies.
• Ensure operational readiness and system availability in support of mission requirements.
• Interface with engineering teams to resolve systemic and design-related issues.
• Maintain accurate technical documentation, logs, and reports.
• Train and mentor Tier 1 and Tier 2 Field Service Representatives.
• Support deployed or contingency operations as required, including weekend and on-call support for critical system failures.
• Ensure compliance with applicable DoD, host nation (where applicable), and TRECIG organizational standards.
• Prepare and submit required program deliverables, including weekly status reports, trip reports, and daily travel 5W updates (Who, What, When, Where, Why) while on travel status.

Qualifications

• A bachelor’s degree in Computer Science or a related field is preferred
• Previous experience as an IT Technician or an IT Certification is preferred (Cloud+, Security+, GCISP)
• Strong troubleshooting and analytical skills
• Ability to work well as part of a team
• Strong written and verbal communication skills
• Understanding of data privacy and security