SEM Student Assistant: Campus Tours & Front Desk

Cal Poly Maritime Academy; Vallejo (CA); On-site; USD 22,000 - 26,000; Part time

Job summary

Cal Poly Maritime Academy in Vallejo, California seeks a part-time Strategic Enrollment Management (SEM) Student Assistant to support admissions and recruitment, financial aid, and the registrar. Responsibilities include staffing Mayo Hall front desk, answering SEM emails and phones, data entry and research projects, and coordinating campus tours for prospective students and families.

You will represent Cal Poly at outreach events, assist with campus errands, and engage diverse populations.

Qualifications

• Excellent interpersonal and communication (verbal, written, listening) skills.
• Reliable, show up on time for all scheduled shifts and events.
• Ability to engage with a variety of diverse populations in both small and large group settings.
• Enthusiasm for Cal Poly and Cal Poly Maritime Academy.
• Willing to learn about CSU admissions requirements along with Cal Poly/Cal Poly Maritime Academy programs and services.
• Be open to coaching and mentoring and campus tour training.
• Attention to detail when completing office related tasks.
• Critical thinking and problem solving skills.

Responsibilities

• Support customer service efforts across SEM including admissions and recruitment, financial aid and registrar.
• Facilitate campus tours for prospective students, families, supporters, counselors, and community-based organizations.
• Represent Cal Poly at select on- and off-campus outreach and recruitment events.
• Staff the front desk in Mayo Hall.
• Answer SEM emails and phones.
• Complete SEM data entry/analysis and research projects.
• Complete on-campus errands as needed.
• Other duties as assigned.

Skills

Interpersonal skills

Communication

Reliability

Diversity engagement

Coaching/training willingness

Attention to detail

Critical thinking

Job description

Cal Poly Maritime Academy in Vallejo, California seeks a part-time Strategic Enrollment Management (SEM) Student Assistant to support admissions and recruitment, financial aid, and the registrar. Responsibilities include staffing Mayo Hall front desk, answering SEM emails and phones, data entry and research projects, and coordinating campus tours for prospective students and families.

You will represent Cal Poly at outreach events, assist with campus errands, and engage diverse populations.