Selling Assistant, Personal Shopping

Neiman Marcus Group, Inc.; New York (NY); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a leading luxury retailer that has been a New York landmark for over a century! This role offers the opportunity to create exceptional customer experiences in a dynamic environment. You'll be part of a team that values collaboration and individual strengths, ensuring every customer feels welcomed and valued. The position requires flexibility, as you'll adapt to the changing needs of the business while building long-term relationships with discerning clientele. If you thrive in a fast-paced, customer-focused setting and are eager to contribute to a rich legacy of style and service, this is the perfect opportunity for you.

Benefits

Disability Benefits

Paid Parental Leave

Retirement Savings Plan (401K)

NMG Associates Core Discount of 30%

Personal and Professional Development Opportunities

Qualifications

• Excellent communication skills, both written and verbal.
• Motivated and results-driven with a customer-focused approach.

Responsibilities

• Create a welcoming environment by greeting customers.
• Exceed customer expectations with positive assistance.
• Assist in maintaining visual and merchandise presentation standards.

Skills

Communication Skills

Motivated and Results-driven

Ability to Work Autonomously

Customer Service Skills

Tools

Mobile Devices

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.

Responsibilities

• Create a welcoming environment by greeting customers
• Exceed customer expectations by providing assistance with a positive attitude
• Is knowledgeable and educates self and others on merchandise
• Demonstrate timely follow-up and follow-through on customer requests and commitments
• Actively create a welcoming environment through teamwork and collaboration
• Effectively utilize mobile devices to communicate with customers and expand business
• Work to develop long term customer relationships
• Assist in maintaining visual and merchandise presentation standards on the selling floor
• Demonstrate flexibility and ability to adapt to the changing needs of the business

Qualifications

• Excellent communication skills – including impeccable written and verbal skills.
• Motivated and results-driven
• Ability to work autonomously
• Assistant experience with commission-based sales preferred
• Standing, bending, lifting, climbing stairs
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Feb 10, 2025
• Application Deadline: Applications are accepted on an ongoing basis