Selling Assistant, Personal Shopping

Neiman Marcus Group, Inc.; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a prestigious luxury retailer where you can create extraordinary experiences for discerning customers. This role emphasizes exceptional customer service, teamwork, and adaptability in a dynamic retail environment. You will be part of a culture that values individual talents and collective strength, contributing to a personalized luxury experience across various channels. With a rich history and a commitment to excellence, this opportunity allows you to grow professionally while being part of a renowned brand. If you are passionate about delivering outstanding service and building lasting customer relationships, this is the perfect place for you.

Benefits

Disability Benefits

Paid Parental Leave

Paid Family Leave

Adoption Support

Retirement Savings Plan (401K)

Life Insurance

Financial Solutions

30% Associate Discount

Personal Development Opportunities

Professional Development Opportunities

Qualifications

• Impeccable written and verbal communication skills are essential.
• Flexibility to work evenings, weekends, and holidays is required.

Responsibilities

• Create a welcoming environment by greeting customers.
• Exceed customer expectations with positive assistance.
• Maintain visual and merchandise presentation standards.

Skills

Excellent communication skills

Motivated and results-driven

Ability to work autonomously

Experience in commission-based sales

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.

Responsibilities

• Create a welcoming environment by greeting customers
• Exceed customer expectations by providing assistance with a positive attitude
• Is knowledgeable and educates self and others on merchandise
• Demonstrate timely follow-up and follow-through on customer requests and commitments
• Actively create a welcoming environment through teamwork and collaboration
• Effectively utilize mobile devices to communicate with customers and expand business
• Work to develop long term customer relationships
• Assist in maintaining visual and merchandise presentation standards on the selling floor
• Demonstrate flexibility and ability to adapt to the changing needs of the business

Qualifications

• Excellent communication skills – including impeccable written and verbal skills.
• Motivated and results-driven
• Ability to work autonomously
• Assistant experience with commission-based sales preferred
• Standing, bending, lifting, climbing stairs
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Feb 10, 2025
• Application Deadline: Applications are accepted on an ongoing basis