Self-Sufficiency Programs Supervisor

Virginia Department of Social Services; Chatham (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Virginia Department of Social Services seeks a Self-Sufficiency Supervisor to lead and develop Self-Sufficiency Specialists who determine eligibility for government assistance programs and provide employment services. You will supervise staff, monitor case management, and ensure policy compliance.

The role requires strong supervisory skills, knowledge of public assistance programs, and ability to train staff while coordinating with internal and external partners to ensure service excellence.

Qualifications

• Bachelor’s degree in human services with lead or supervisory experience or equivalent combination.
• Strong supervision and staff development capabilities.
• Knowledge of public assistance programs and case management principles.

Responsibilities

• Provides administrative and programmatic supervision to staff;
• Reviews case management plans for quality assurance;
• Develops guidelines for delivery of case management services; assigns caseloads to staff;
• Coordinates and monitors staff activities;
• Holds conferences to review cases and problems;
• Reviews records and evaluates staff performance;
• Recommends hiring, disciplinary actions and staffing changes;
• Represents staff needs to senior management;
• Interprets regulations and policies to staff;
• Trains new employees on agency procedures;
• Maintains records and prepares reports;
• Monitors program expenditures and liaises with partners;
• Meets with community groups to discuss programs.

Skills

Staff supervision

Case management knowledge

Communication skills

Leadership and staff development

Education

Bachelor’s degree in human services

Lead/supervisory experience

Job description

Virginia Department of Social Services seeks a Self-Sufficiency Supervisor to lead and develop Self-Sufficiency Specialists who determine eligibility for government assistance programs and provide employment services. You will supervise staff, monitor case management, and ensure policy compliance.

The role requires strong supervisory skills, knowledge of public assistance programs, and ability to train staff while coordinating with internal and external partners to ensure service excellence.