Entry-Level Self-Sufficiency Specialist: Eligibility & Services

Virginia Department of Social Services; Courtland (VA); Sur place; USD 38 000 - 46 000; Plein temps

Résumé du poste

Virginia Department of Social Services seeks an entry-level Self-Sufficiency Specialist I to assist in determining eligibility for social services programs and assessing client employability. Training is provided to advance to Self-Sufficiency Specialist II with increased responsibilities.

Under supervision, you will develop employment plans, explain services, and help clients access resources, while maintaining case records in line with regulations.

Qualifications

• High school diploma plus related training/experience or an equivalent combination.
• Ability to interview, gather information, and evaluate situations.
• Proficiency with basic office software and data handling.

Responsabilités

• Explains the employment services program.
• Makes assessments of customer needs and develops employment plans.
• Establishes and monitors self-sufficiency goals through information and assessment of customer background.
• Monitors case reports/records in accordance with regulations.
• Explains the child care program and makes assessments of customer needs.
• Interviews persons for assistance and obtains necessary information.
• Processes applications for financial assistance and diversion.
• Determines eligibility for assistance and benefit levels using automated systems and manual methods.
• Evaluates employability status of clients and explores potential sources of income.
• Explains client responsibilities, rights and program availability.
• Refer clients to service worker after assessment.
• Prepares reports and maintains client records.

Connaissances

Interviewing techniques

Effective communication

Data gathering

Formation

High school diploma + training/experience

Outils

Office software

Description du poste

Virginia Department of Social Services seeks an entry-level Self-Sufficiency Specialist I to assist in determining eligibility for social services programs and assessing client employability. Training is provided to advance to Self-Sufficiency Specialist II with increased responsibilities.

Under supervision, you will develop employment plans, explain services, and help clients access resources, while maintaining case records in line with regulations.