Self-Storage Site Manager: Growth, Ops & Service

Mini Mall Storage Properties; Hot Springs (AR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Performance-based bonus program

Full-time daytime schedule

Health, dental, vision, and life保险

401(k) retirement matching

Employee Assistance Program

Employee discounts

Referral program

Career growth opportunities

Safety-first culture

Job summary

Mini Mall Storage Properties is expanding and seeking a Site Manager (Self Storage) to combine customer service, sales, and property operations. The role focuses on helping tenants, leasing, maintaining a clean, safe site, and supporting budgeting and staffing with the Regional Operations Manager.

The position offers a daytime, full-time schedule with no late nights or Sundays, plus comprehensive benefits and a performance-based bonus program to recognize high performance.

Qualifications

• High school diploma required.
• Experience in customer service, sales, retail, hospitality, or property management is a plus.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
• Perform additional duties as assigned.

Skills

Customer service

Sales

Team management

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is expanding and seeking a Site Manager (Self Storage) to combine customer service, sales, and property operations. The role focuses on helping tenants, leasing, maintaining a clean, safe site, and supporting budgeting and staffing with the Regional Operations Manager.

The position offers a daytime, full-time schedule with no late nights or Sundays, plus comprehensive benefits and a performance-based bonus program to recognize high performance.