Self-Storage Site Manager - Growth & Flexible Hours

Mini Mall Storage Properties; Northlake (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Full-time daytime

Insurance benefits

401(k) match

Employee assistance

Growth opportunities

Safety culture

Job summary

Mini Mall Storage Properties is expanding across North America and seeks a Site Manager (Self Storage) to blend customer service, sales, and property operations. You will help tenants find storage solutions while keeping the facility safe, clean, and welcoming.

The role features a daytime, full-time schedule with competitive pay, benefits, and growth opportunities in a fast-growing organization. Join a safety-first, team-oriented culture committed to exceptional customer experiences.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.

Skills

Customer service

Sales

Team management

Communication

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is expanding across North America and seeks a Site Manager (Self Storage) to blend customer service, sales, and property operations. You will help tenants find storage solutions while keeping the facility safe, clean, and welcoming.

The role features a daytime, full-time schedule with competitive pay, benefits, and growth opportunities in a fast-growing organization. Join a safety-first, team-oriented culture committed to exceptional customer experiences.