Self-Storage Site Manager — Daytime, Bonus & Growth

Socket.dev; Katy (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Employee discounts

Referral program

Career growth opportunities

Safety-first culture

Job summary

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) to blend customer service with leasing and daily property operations. Join a growing team that values safety, organization, and community focus at our multiple locations across North America.

You will lead tenant interactions, manage leasing and payments, and coordinate repairs while ensuring a clean, secure, and welcoming facility. We offer comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Experience managing the day-to-day activities of a team.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
• Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
• Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
• Develop local marketing initiatives to attract new tenants and maximize occupancy.
• Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
• Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.

Skills

Customer service

Sales

Team leadership

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is seeking a Site Manager (Self Storage) to blend customer service with leasing and daily property operations. Join a growing team that values safety, organization, and community focus at our multiple locations across North America.

You will lead tenant interactions, manage leasing and payments, and coordinate repairs while ensuring a clean, secure, and welcoming facility. We offer comprehensive benefits and opportunities for growth.