Self-Storage Sales & Service Specialist

Mini Mall Storage Properties; Dahlonega (GA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Performance-based bonus program

Full-time daytime schedule

Employee Assistance Program

Job summary

Mini Mall Storage Properties is expanding and seeking a Customer Service Representative (Self Storage) to join our fast-growing team. You will blend customer service, sales, and property operations to help customers select the right storage solutions while keeping facilities safe, clean, and welcoming.

We offer competitive hourly pay, paid time off, and a bonus program in a full-time daytime role with no late nights or Sundays. Join us for career growth and a safety-first, team-oriented culture.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• As part of our hiring process, a background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.

Skills

Customer service

Sales

Retail

Hospitality

Property management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is expanding and seeking a Customer Service Representative (Self Storage) to join our fast-growing team. You will blend customer service, sales, and property operations to help customers select the right storage solutions while keeping facilities safe, clean, and welcoming.

We offer competitive hourly pay, paid time off, and a bonus program in a full-time daytime role with no late nights or Sundays. Join us for career growth and a safety-first, team-oriented culture.