Self-Storage Retail Associate with Growth & Benefits

CubeSmart; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay from day one

Paid Time Off

401(k) match

Health Savings Account contribution up

Job summary

CubeSmart Self-Storage is seeking a customer-focused team member to manage store operations and deliver exceptional service. You will handle leasing, payments, and basic maintenance tasks, while building strong relationships with customers across the district.

The role emphasizes daytime hours with potential Sundays off, paid time off, a 401(k) match, and access to affordable medical plans. A personal vehicle and valid license are required.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• Frequent standing, walking, and ability to lift up to 50 lbs is expected.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our POS system, completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Skills

Customer service

Communication

Operational focus

MS Office

Tools

POS System

MS Office

Job description

CubeSmart Self-Storage is seeking a customer-focused team member to manage store operations and deliver exceptional service. You will handle leasing, payments, and basic maintenance tasks, while building strong relationships with customers across the district.

The role emphasizes daytime hours with potential Sundays off, paid time off, a 401(k) match, and access to affordable medical plans. A personal vehicle and valid license are required.