Self-Storage Relief Manager — Part-Time with Training & Growth

Universal Storage Group

Town of Charlotte (NY)

On-site

USD 32,000 - 42,000

Part time

14 days+
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Benefits offered by this job

401k with company match
Paid Holidays
Bonus potential

Job summary

Universal Storage Group seeks a Relief Manager for their American Store & Lock locations in Town of Charlotte, NY. The role involves greeting customers, helping select unit sizes, completing rentals, and performing daily operations across sales, service, and maintenance.

Candidates will undergo three-phase training with Certified Trainers, with ongoing learning throughout the year. Part-time schedule offers 401k with company match and paid holidays, plus bonus potential.

Qualifications

  • Valid Driver's License is required.
  • Background check must be cleared.
  • Drug screen must be passed.
  • Attitude and aptitude testing is required.
  • Physical fitness to perform manual tasks.

Responsibilities

  • Greeting customers at the facility with a friendly welcome.
  • Help customers select the appropriate unit size.
  • Complete all rental paperwork accurately.
  • Conduct facility walk-throughs and lock checks.
  • Post payments and manage receipts for daily transactions.
  • Track past-due accounts and follow up accordingly.
  • Maintain customer records, payments, and notes.
  • Perform daily bank deposits as instructed.
  • Support monthly marketing efforts (calls, visits, emails, social posts, events).
  • Keep merchandise tidy and units clean and ready for rental.
  • Ensure grounds, office, and bathrooms are clean and presentable.

Skills

Valid Driver's License
Background Check
Drug Screen
Attitude and Aptitude Testing
Physical Fitness

Job description

Universal Storage Group seeks a Relief Manager for their American Store & Lock locations in Town of Charlotte, NY. The role involves greeting customers, helping select unit sizes, completing rentals, and performing daily operations across sales, service, and maintenance.

Candidates will undergo three-phase training with Certified Trainers, with ongoing learning throughout the year. Part-time schedule offers 401k with company match and paid holidays, plus bonus potential.

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