Self-Storage General Manager: Lead Ops & Growth

Prime Storage Group; Essex (VT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) matching

Paid time off and holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, drive occupancy, rentals, merchandising, and ensure clean, secure properties. You will build strong customer relationships, supervise staff, coordinate moving trucks, upsell insurance, and oversee maintenance and curb appeal across locations.

The ideal candidate has 2–4 years in a fast‑paced, customer‑facing role with strong communication, a valid driver's license, and

Qualifications

• 2–4 years in a fast-paced, customer-facing environment with P&L involvement
• High School diploma or GED required
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Tech savvy and able to learn new applications and POS systems
• Proficiency in Microsoft Outlook
• Physically able to perform routine maintenance and lift 50 lbs
• Valid driver’s license, insurance, and reliable transportation
• Willing to travel and work at multiple locations

Responsibilities

• Deliver excellent customer interactions in-person and over the phone to meet tenants' needs
• Generate sales and maintain high occupancy levels through advertising and customer relations
• Manage daily operations including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s curb appeal by ensuring it is clean, safe, and secure, and perform minor maintenance
• Other duties as assigned

Skills

Customer service

Sales skills

Team leadership

Communication

Tech savvy

Education

High School diploma or GED

Tools

Point of Sale systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking a General Manager for Prime Storage Group to lead daily self-storage facility operations, drive occupancy, rentals, merchandising, and ensure clean, secure properties. You will build strong customer relationships, supervise staff, coordinate moving trucks, upsell insurance, and oversee maintenance and curb appeal across locations.

The ideal candidate has 2–4 years in a fast‑paced, customer‑facing role with strong communication, a valid driver's license, and