Self-Storage Manager & Customer Experience Lead

Publicstorage; South Lyon (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage seeks a Property Manager to work independently at multiple locations, assessing customer storage needs and recommending packing supplies. Daily unit inspections ensure inventory is ready to rent, while cash handling and deposits support storefront operations.

Responsibilities include payment reminders, collections as needed, and traveling between sites with mileage reimbursement. Physical tasks and outdoor work are part of the role, with a focus on providing great customer service.

Qualifications

• Customer service oriented with sales experience.
• Valid driver's license and access to own vehicle.
• Ability to perform physical tasks and lift items as needed.

Responsibilities

• Assess customer storage needs and upsell packing/moving supplies.
• Conduct daily inspections of storage units to confirm availability.
• Audit cash drawers, make bank deposits, and track payments.
• Remind customers of payments and perform collections when required.
• Travel between locations using own vehicle; mileage reimbursement available.

Job description

Public Storage seeks a Property Manager to work independently at multiple locations, assessing customer storage needs and recommending packing supplies. Daily unit inspections ensure inventory is ready to rent, while cash handling and deposits support storefront operations.

Responsibilities include payment reminders, collections as needed, and traveling between sites with mileage reimbursement. Physical tasks and outdoor work are part of the role, with a focus on providing great customer service.