Self-Storage Field-Based Customer Service Manager

Public Storage; Wickliffe (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently at multiple locations, both indoors and outdoors, to assess customer storage needs and upsell packing supplies. Daily tasks include unit inspections, inventory checks, and cash handling to support rent collections.

You will travel between sites using your own vehicle, with mileage reimbursements, and help keep facilities clean, safe, and appealing while delivering friendly, supportive customer service.

Qualifications

• Experience in customer service centered sales environments.
• Willingness to work at multiple locations and outdoors.
• Ability to perform daily unit inspections and cash handling.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and follow up on overdue accounts.
• Maintain facility cleanliness and curb appeal.

Skills

Customer service

Sales

Time management

Communication

Job description

Public Storage is seeking a Property Manager who works independently at multiple locations, both indoors and outdoors, to assess customer storage needs and upsell packing supplies. Daily tasks include unit inspections, inventory checks, and cash handling to support rent collections.

You will travel between sites using your own vehicle, with mileage reimbursements, and help keep facilities clean, safe, and appealing while delivering friendly, supportive customer service.