Self-Storage Customer Success Manager

Public Storage; Danbury (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, assessing storage needs and guiding customers with packing supplies. Daily inspections ensure units are ready to rent, while cash handling and deposit duties are performed as part of routine operations.

Successful candidates will have experience in customer service focused sales and be comfortable traveling between sites, with a valid driver’s license and own vehicle.

Qualifications

• Experience in customer service oriented sales environments.
• Able to handle payments and deposits.
• Driving with a valid license and own vehicle may be required.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily inspections to ensure units are ready to rent.
• Audit cash drawers and make deposits.
• Assist customers with payments and reminder/collections when required.
• Work independently at multiple locations, indoors and outdoors.

Skills

Customer service

Sales

Cash handling

Job description

Public Storage is seeking a Property Manager to work independently across multiple locations, assessing storage needs and guiding customers with packing supplies. Daily inspections ensure units are ready to rent, while cash handling and deposit duties are performed as part of routine operations.

Successful candidates will have experience in customer service focused sales and be comfortable traveling between sites, with a valid driver’s license and own vehicle.