Self-Storage Customer Service Manager - Field-Based

Public Storage; Lynnfield (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Storage is seeking a Property Manager who can work independently across multiple locations, assess storage needs, and suggest packing supplies. You will perform daily unit inspections and ensure spaces are ready to rent, while handling cash deposits and payment reminders as part of daily duties.

The role requires driving between sites, physical tasks, and clear communication with customers to drive rentals and revenue. Training will cover inventory, maintenance, and security procedures.

Qualifications

• Experience in customer service centered sales environments.
• Ability to perform daily inspections and ensure inventory.
• Must have valid driver's license and own vehicle.

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability.
• Auditing cash drawers and making bank deposits as part of daily routine.
• Help customers stay current with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales experience

Independent work

Outdoor work

Tools

Cash handling

Job description

Public Storage is seeking a Property Manager who can work independently across multiple locations, assess storage needs, and suggest packing supplies. You will perform daily unit inspections and ensure spaces are ready to rent, while handling cash deposits and payment reminders as part of daily duties.

The role requires driving between sites, physical tasks, and clear communication with customers to drive rentals and revenue. Training will cover inventory, maintenance, and security procedures.