Self Storage Customer Service & Operations Manager

Public Storage; Trenton (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Public Storage is seeking a Property Manager who can work independently at multiple locations, balancing inside and outdoor duties while assessing customer storage needs and suggesting packing solutions.

You will perform daily storage unit inspections, manage cash drawers and deposits, help keep customer accounts current with payment reminders, and travel between sites using your own vehicle (mileage reimbursement available).

Qualifications

• Experience in customer service centered sales environments such as retail or restaurant.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Serve as property manager at multiple locations, working independently.
• Perform daily inspections to confirm unit availability and readiness to rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and make reminder calls when required.

Skills

Customer service

Sales experience

Communication

Job description

Public Storage is seeking a Property Manager who can work independently at multiple locations, balancing inside and outdoor duties while assessing customer storage needs and suggesting packing solutions.

You will perform daily storage unit inspections, manage cash drawers and deposits, help keep customer accounts current with payment reminders, and travel between sites using your own vehicle (mileage reimbursement available).