Self-Storage General Manager — Lead Sales & Operations

Prime Storage Group; Menifee (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off and paid holidays

Career advancement opportunities

Job summary

Prime Storage Group is seeking a General Manager to lead daily operations of our self-storage facilities in Menifee, CA. You will manage rentals, moves, merchandise sales, and ensure security and upkeep while building strong customer relationships.

The ideal candidate has 2–4 years in a fast-paced, customer-facing role, strong communication skills, and the ability to work independently. A high school diploma, reliable transportation, and willingness to travel to multiple locations are required.

Qualifications

• 2–4 years of relevant work experience in a fast-paced, customer-facing environment (profit-and-loss management optional).
• High School diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook.

Responsibilities

• Deliver excellent customer interactions in person and over the phone to meet tenants' needs.
• Generate sales and maintain high occupancy through advertising and customer relations.
• Manage daily operations, including collections, deposits, and customer calls.
• Show and rent units by understanding tenant needs and offering storage solutions.
• Sell merchandise, upsell insurance, coordinate moving trucks, and cross-sell other facilities.
• Assist with auction preparations and tenant communications with compassion.
• Maintain curb appeal and safety, perform minor maintenance as needed.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication skills

Teamwork

POS systems

Education

High School diploma or GED

Tools

Point of Sale systems

Microsoft Outlook

Job description

Prime Storage Group is seeking a General Manager to lead daily operations of our self-storage facilities in Menifee, CA. You will manage rentals, moves, merchandise sales, and ensure security and upkeep while building strong customer relationships.

The ideal candidate has 2–4 years in a fast-paced, customer-facing role, strong communication skills, and the ability to work independently. A high school diploma, reliable transportation, and willingness to travel to multiple locations are required.