Self-Storage General Manager - Lead Operations & Sales

Prime Storage Group; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

401(k) matching

Paid time off

Job summary

Prime Group Holdings is seeking a General Manager for Prime Storage Group to oversee daily self-storage facility operations, rental activities, and customer service. You will drive occupancy, manage maintenance and security, and lead a team to uphold high standards across locations.

Responsibilities include supervising collections, deposits, and tenant communications, while promoting merchandise and insurance sales, and ensuring curb appeal at all times.

Qualifications

• 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor’s degree).
• High School diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Ability to work effectively both independently and as part of a team
• Must be technically savvy with the ability to learn new applications and Point of Sale systems
• Proficiency in Microsoft products such as Outlook is required
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs
• Possession of a valid driver's license, insurance, and reliable transportation
• Availability for travel and flexibility to work at various locations

Responsibilities

• Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs
• Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations
• Manage daily operations, including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering the best storage solutions
• Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations, handling tenant communications with compassion
• Maintain the facility’s “curb appeal” by ensuring it is clean, safe, and secure, and performing minor maintenance
• Other duties as assigned

Skills

Interpersonal communication

Teamwork

Technical savviness (POS systems)

Physical stamina

Driver's license required

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

Prime Group Holdings is seeking a General Manager for Prime Storage Group to oversee daily self-storage facility operations, rental activities, and customer service. You will drive occupancy, manage maintenance and security, and lead a team to uphold high standards across locations.

Responsibilities include supervising collections, deposits, and tenant communications, while promoting merchandise and insurance sales, and ensuring curb appeal at all times.