Self-Storage Customer Service & Sales Specialist

Mini Mall Storage Properties; Hurricane (WV); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Bonus program

Health insurance

401(k) match

EAP

Discounts

Career growth

Safe culture

Job summary

Mini Mall Storage Properties is hiring a Customer Service Representative (Self Storage) to blend customer service, sales, and property operations. You will help customers find the right storage solutions while ensuring our facility stays safe, clean, and welcoming.

This full-time daytime role offers competitive pay, benefits, and growth in a fast-growing company across North America. You’ll work in Hurricane, WV, with opportunities for advancement and a focus on integrity, safety, and customer

Qualifications

• High school diploma or equivalent required.
• Background check required in hiring process.
• Basic computer skills including Microsoft Office.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling.
• Complete rental agreements, payments, and documentation accurately.
• Support collections, delinquency management, and auctions.
• Conduct property inspections and maintain inventory.
• Ensure cleanliness, safety, and brand standards.
• Process payments and daily reconciliations.
• Support maintenance and property improvement initiatives.
• Lift and move up to 50 lbs occasionally.

Skills

Customer service

Sales experience

Communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

MS Office

Job description

Mini Mall Storage Properties is hiring a Customer Service Representative (Self Storage) to blend customer service, sales, and property operations. You will help customers find the right storage solutions while ensuring our facility stays safe, clean, and welcoming.

This full-time daytime role offers competitive pay, benefits, and growth in a fast-growing company across North America. You’ll work in Hurricane, WV, with opportunities for advancement and a focus on integrity, safety, and customer