Self-Storage Customer Service & Sales Pro (Part-Time)

Mini Mall Storage; Atoka, Northern (TN, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly pay

Paid time off

Performance-based bonus program

Full-time daytime schedule with nolate

Employee Assistance Program

Employee discounts

Referral program

Career growth opportunities

Safety-first, team-oriented culture

Job summary

Mini Mall Storage at Atoka, TN seeks a Part-Time Customer Service Representative to blend customer service, sales, and property operations at our self-storage facility. You’ll help customers find storage solutions while keeping the site safe, clean, and welcoming.

Join a fast-growing company with no late nights, paid time off, and growth opportunities. You’ll assist in person, by phone, and online, convert leads, complete rental paperwork, and support collections and inspections.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• As part of our hiring process, a background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.
• Safely lift, carry, and transport materials, equipment, and other items weighing up to 50 lbs on an occasional basis.

Skills

Customer service

Sales

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Mini Mall Storage at Atoka, TN seeks a Part-Time Customer Service Representative to blend customer service, sales, and property operations at our self-storage facility. You’ll help customers find storage solutions while keeping the site safe, clean, and welcoming.

Join a fast-growing company with no late nights, paid time off, and growth opportunities. You’ll assist in person, by phone, and online, convert leads, complete rental paperwork, and support collections and inspections.