Self-Storage Customer Experience Manager

Public Storage; Lancaster (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Job summary

Public Storage is seeking a Property Manager to work at multiple locations, handling customer inquiries, guiding storage selections, and promoting packing and moving supplies. The role includes daily unit inspections to ensure availability and readiness to rent.

Candidates should have experience in customer service-oriented sales, be able to manage payments, and perform routine cash handling and deposit tasks. Valid driver’s license and mobility between sites are required.

Qualifications

• Experience in customer service centered sales environments.
• Ability to work independently across multiple locations.
• Strong communication and problem-solving skills.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily inspections to ensure units are ready to rent.
• Audit cash drawer and handle bank deposits as needed.
• Assist customers with payments and reminders/collections when required.

Skills

Customer service

Sales

Cash handling

Inventory management

Job description

Public Storage is seeking a Property Manager to work at multiple locations, handling customer inquiries, guiding storage selections, and promoting packing and moving supplies. The role includes daily unit inspections to ensure availability and readiness to rent.

Candidates should have experience in customer service-oriented sales, be able to manage payments, and perform routine cash handling and deposit tasks. Valid driver’s license and mobility between sites are required.