Self-Storage Customer Experience Manager (Field Ops)

Public Storage; Eatontown (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Public Storage is seeking Property Managers to independently operate at multiple locations, indoors and outdoors, ensuring spaces are ready to rent by assessing customer needs and recommending packing supplies.

Daily duties include inspections, cash handling, deposits, and maintaining payment schedules with reminders. A valid driver's license and own vehicle are required to travel between sites.

Qualifications

• Experience in customer service oriented sales environments.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily storage unit inspections to ensure availability and ready-to-rent status.
• Audit cash drawers and handle bank deposits as part of daily operations.
• Keep customers current with payments, including reminder and collection calls when required.
• Travel between locations using own vehicle; valid driver's license required.

Skills

Customer service

Sales

Job description

Public Storage is seeking Property Managers to independently operate at multiple locations, indoors and outdoors, ensuring spaces are ready to rent by assessing customer needs and recommending packing supplies.

Daily duties include inspections, cash handling, deposits, and maintaining payment schedules with reminders. A valid driver's license and own vehicle are required to travel between sites.