Self-Storage Customer Experience & Sales Manager

Public Storage; Montclair (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to assess storage needs, suggest appropriate solutions, and assist customers in selecting packing and moving supplies. The role involves daily inspections to ensure inventory, accurate availability, and ready-to-rent spaces.

Candidates should be comfortable handling payments, performing reminder calls, and coordinating between several sites. A valid driver's license is required for travel between locations and to support daily operations.

Qualifications

• Needs valid driver’s license and vehicle for travel between locations.
• Experience in customer-service oriented sales environments.
• Ability to communicate product options and close small sales.

Responsibilities

• Assess customer storage needs and suggest solutions, including packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily duties.
• Keep customers current with payments and perform reminder and collections when required.
• Travel between multiple locations as part of the role.

Skills

Driver's license

Customer service

Sales experience

Job description

Public Storage is seeking a Property Manager to assess storage needs, suggest appropriate solutions, and assist customers in selecting packing and moving supplies. The role involves daily inspections to ensure inventory, accurate availability, and ready-to-rent spaces.

Candidates should be comfortable handling payments, performing reminder calls, and coordinating between several sites. A valid driver's license is required for travel between locations and to support daily operations.