Self-Storage Customer Experience Manager - Flexible Hours

Public Storage; Allentown (Lehigh County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Flex spending

Company paid life insurance

Bonuses

Mileage reimbursement

Vendor discounts

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, combining front-desk service with on-site operations. You will assess customer storage needs, upsell packing supplies, and perform routine inspections to keep units ready for rental.

The role emphasizes independence, cash handling, and daily payments follow-ups; a valid driver’s license and own vehicle are required for travel between properties.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to engage customers and identify storage needs.
• Willingness to travel between properties as needed.

Responsibilities

• Work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and suggest add-on items.
• Conduct daily inspections to ensure inventory and spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and perform reminder calls when required.

Skills

Customer service

Sales experience

Valid driver’s license

Own vehicle

Job description

Public Storage is seeking a Property Manager to work across multiple locations, combining front-desk service with on-site operations. You will assess customer storage needs, upsell packing supplies, and perform routine inspections to keep units ready for rental.

The role emphasizes independence, cash handling, and daily payments follow-ups; a valid driver’s license and own vehicle are required for travel between properties.