Self-Storage Field-Based Customer Service Manager

Public Storage; Freehold (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager responsible for serving customers, assessing storage needs, and selling packing supplies across multiple locations. Daily tasks include inspections to ensure inventory readiness and handling cash with deposits.

The role requires driving between sites, managing payments, and occasional collections while maintaining clean facilities and a strong customer-first approach.

Qualifications

• Customer service experience from retail, restaurant, or service-based industries.
• Ability to upsell packing and moving supplies as needed.
• Experience in a fast-paced sales environment is a plus.

Responsibilities

• Assess customer storage needs and suggest appropriate options and supplies.
• Perform daily inspections of storage units to confirm inventory and readiness.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments and conduct reminder/collection calls when required.

Skills

Customer service

Sales experience

Retail experience

Job description

Public Storage is seeking a Property Manager responsible for serving customers, assessing storage needs, and selling packing supplies across multiple locations. Daily tasks include inspections to ensure inventory readiness and handling cash with deposits.

The role requires driving between sites, managing payments, and occasional collections while maintaining clean facilities and a strong customer-first approach.